Project Coordinator (Windsor)

Job Description

Job Summary :

We are seeking a highly organized Project Coordinator to join our dynamic team. The ideal candidate will have experience coordinating projects, managing schedules, communicating with clients and internal teams, and ensuring projects are completed on time and within scope. Strong organizational, communication, and problem-solving skills are essential to support successful project execution and deliver exceptional customer service.

Major Responsibilities:

1. Assist others in Quotation Department in price quoting and perform other duties as assigned.
2. Value-add customer experience that meets the quality standards as defined by that customer.
3. Request approval drawings and other related documents from suppliers and consolidate into a single professional submittal to customer.
4. Release materials from suppliers as per the customer requests and approved submittals.
5. Co-ordinate shipments from multiple suppliers in accordance with customers’ requirements.
6. Provide technical support on product selection and application.
7. Co-ordinate shipments of stocked materials to compliment the delivery of direct shipments from suppliers.
8. Coordinate the prompt handling of all customer service-related requests in support of our Customer Service Team including, but not limited to, order entry, pricing, expediting, billing, order maintenance, credit and claims.
9. Participate in quality improvement teams in an effort to limit rework and improve services.
10. Represent the customer in the resolution of all disputes and claims including all those involving Graybar Canada’s suppliers.

Preferred Skills & Experience:

1. Minimum Grade 12 education, post-secondary education considered an asset.
2. Experience in a similar capacity considered an asset.
3. Customer service, administration or inside sales experience an asset.
4. Knowledge of electrical products and applications preferred but not mandatory.
5. The ability to develop and maintain strong relationships with suppliers and internal team members.
6. Must exhibit excellent time management, negotiation and organizational skills.
7. Ability to prioritize work, be flexible and meet deadlines.
8. Ability to work with all levels of employees and management, both internally and externally.
9. Must practice excellent spoken and written communication and interpersonal skills.
10. Proven proficiency with Microsoft Office products including Outlook, Excel, Word and PowerPoint.